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Refund and Exchange Policy

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The highest price is LE 3,900.00

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The highest price is LE 3,900.00

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“Basic Everyday Dress

Sale

“Basic Everyday Dress

Regular price LE 1,200.00 Sale price LE 500.00

Sale price LE 500.00 Regular price LE 1,200.00
“Beige Sequin Set”

“Beige Sequin Set”

LE 950.00

LE 950.00
“Striped Wide-Leg Pants

Sale

“Striped Wide-Leg Pants

Regular price LE 1,200.00 Sale price LE 1,000.00

Sale price LE 1,000.00 Regular price LE 1,200.00

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Return policy

Cairo & Giza: Returns must be made in person at our showroom.
Other governorates: Returns are handled via courier service, and the customer covers the shipping cost.
After inspecting the item at the showroom, we will proceed with the return according to our standard refund policy.

Shipping

Returns: Shipping costs for returns and exchanges are the responsibility of the customer unless the product is defective.
For orders delivered to governorates outside Cairo, a shipping confirmation fee is required to process and confirm your order. This fee is non-refundable and must be paid in advance.

Order Paid Policy

If you purchase a paid product using a credit/ debit card (Visa, Mastercard, etc.) and later decide to return it, the refund will be processed back to your original payment method. Please note that a 5% processing fee will be deducted from the refunded amount.

Order Deposit Policy

For all orders exceeding 5,000 EGP, a deposit payment is required to confirm your order.The deposit amount will be deducted from the total order value.

Your order will not be processed until the deposit has been received

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